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Video surveillance can include indoor cameras, outdoor cameras, and video doorbells. The cameras through ADT have 720p HD video recording with night vision. Cameras are triggered by motion detectors to record video clips
that you can view, save, and store on the ADT app. You can program the app to send you the video or an alert whenever one of your cameras records a new clip.
Through the ADT app, you can watch live feed of your cameras at any time and record videos to save to your account. The Ring video doorbell includes two way audio, so you can speak through your app to anyone on your doorstep. For environmental disaster protection, ADT offers carbon monoxide detectors, smoke and heat sensors, and flood or water leak sensors. Brinks wants you to be happy with the security you choose for your home. That’s why you can choose between DIY and professional installation. No other company on our list gives you that option. Usually you’re locked in to either installation by yourself or by a professional with no wiggle room.
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If you may be moving in the near future, it’ll cost you $99 to take the system with you. You could alternatively renew your contract, but then you’d be locked in for even longer. Vivint will waive any cancellation fees for extenuating circumstances like death, military circumstances, bankruptcy, or a move to assisted living. Still, it’s best to be intentional if you decide on Vivint. ADT doesn’t have the strongest
customer service reputation among the companies we considered, racking up
more than 3,000 complaints on its Better Business Bureau page. While we chalked most of this up to the fact that ADT has several million more customers than its competitors, our tester began his call with low expectations.
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That’s because it relies on a cellular connection rather than internet, so someone needs to send you an SMS text. There’s no option to receive automatic in app alerts. This also means
your DIY security system is essentially a local
alarm — meaning if a burglar breaks in, your alarm will activate, but the police won’t be alerted. You’ll have to pay for one of the professional monitoring plans to save yourself the task of keeping a constant eye on the video feed. That said, SimpliSafe’s plans are still some of the most cost effective in the industry its most expensive plan is still $10 cheaper than Frontpoint’s least expensive. Whether you choose to monitor yourself or have professionals do it for you, you’ll still be charged.
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